Last Updated: 17-August-2026 • Applicable to Maries Cloth Care Android Application, Customer Web Portal, and Staff ERP Systems.
1. Information We Collect
Maries Cloth Care collects operational and account information strictly necessary for cloth care, doorstep pickup, order processing, delivery, and billing:
- Customer Contact Data: Name, WhatsApp mobile number, email, and pickup/delivery address.
- Order & Transaction Records: Garment piece count, fabric care specifications, physical bag IDs, invoice amounts, payment mode (Cash/UPI/Card), and tax receipts.
- Staff Operational Logs: Role identifiers, branch sessions, and audited transaction timestamps.
2. Android Device Permissions & Data Safety
Used exclusively by Drivers, Counter POS, and Quality Control staff to scan physical Bag QR codes and garment tags during order transitions.
Used by logistics drivers to navigate to customer doorstep pickup and delivery addresses accurately within Madurai.
Used to deliver real-time order status alerts (Intake, Ready, Out for Delivery, Delivered) and official PDF tax invoice links.
Enables 1-tap customer calling and WhatsApp notifications for delivery drivers and customer care operators.
3. Financial & Payment Security
All financial operations post strictly balanced double-entry vouchers to an audited, immutable general ledger. We do NOT store sensitive credit card numbers or UPI MPINs on our servers. All digital payments are processed through RBI-authorized payment gateways and encrypted UPI rails.
4. Contact Information
For data privacy inquiries, account deletion requests, or support:
Maries Cloth Care
Main Hub: 14, North Veli Street, Simmakkal, Madurai, Tamil Nadu 625001
Support Phone: +91 98765 43210 • Email: privacy@mariesclothcare.com